Choose a stage that matches the material. File support and preview support are different: Stago can accept a Word document while requiring a download to read it.
Accepted material
Section titled “Accepted material”| Content | Formats and input | Review behavior |
|---|---|---|
| Video | MP4, MOV, AVI, MKV | Processed video preview, timeline feedback |
| Audio | MP3, WAV, OGG, AAC, M4A, FLAC | Solo waveform or track-list playback |
| Images | JPEG, PNG, GIF, WebP; gallery uploader also accepts AVIF | Gallery, item feedback, enlargement |
| Uploaded document | PDF, DOC, DOCX | Browser PDF preview; Word download |
| Collaborative document | Text written in Stago’s editor | Shared rich text, text comments, history |
| Links | External web URLs | Saved references and discussion |
An accepted container doesn’t guarantee that every codec plays in every browser. Export a conventional supported file if playback fails; changing the extension doesn’t convert it.
Limits can stack
Section titled “Limits can stack”The upload must satisfy the owning workspace’s file-size limit and remaining storage. The ordinary solo-audio upload also has a 1 GB content cap; single-file image drafts have a 50 MB cap and uploaded document drafts have a 10 MB cap. Video duration has a plan allowance.
Gallery and track-list upload flows have their own validation and still use the owning workspace’s file/storage allowance. Follow the limit shown by that uploader; don’t apply the single-file image cap to every gallery operation.
Meeting recordings have a separate 500 MB cap and the formats shown in the meeting form. YouTube custom thumbnails have a separate 2 MB limit in the publishing dialog.
Plan quotas
Section titled “Plan quotas”The plan comparison lists workspace storage, file-size allowance, and video duration alongside feature eligibility. “No plan cap” doesn’t remove content-specific limits or storage capacity.
If a file fails
Section titled “If a file fails”Check the stage’s type/mode, actual file format, size, remaining storage, and your upload permission. Wait for processing before judging preview availability. Use upload troubleshooting for interrupted transfer or a blank player.
Don’t put ordinary TXT/HTML files into the PDF/Word picker simply because the editor can contain text. Paste or write the intended content in Collaborative Editor instead.